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Hybrid Representative

United Kingdom: London / South East London/ South East

Ref: UK15921

Company :Novo Nordisk
Location : London/ South East
Vacancy Type : Perm
Position : Hybrid Representative
Therapy Area : Womens Health

06/03/2018 12:45:03

Job Description

Ashfield Healthcare are proud to be working with our client to recruit a Hybrid Representative to cover the London/ South East territory. This is a great opportunity for a primary care account manager to utilise multichannel approaches to deliver face to face calls, meetings and interactive platform detailing to promote products in line with healthcare professional preferences.

Key Responsibilities

  • To conduct both interactive eDetails and field face to face sales interactions on behalf of our client, thus effectively managing your time for maximum outputs
  • Deliver high quality calls within Vaginal atrophy disease area (Women’s Health)
  • Make outbound calls to Healthcare Professionals in order to promote key products
  • Deal with all incoming enquiries and questions, ensuring that clinicians have the information in order to further grow the sales of the product
  • Promote brand to healthcare professionals, developing advocacy and influence across assigned accounts
  • Update Contact Centre CRM/CARE2 system with all customer activity, maintaining with consistency using predefined call parameters.
  • Understand and remain updated on the NHS environment
  • Achieve sales and activity targets as set by the client/company
  • To be fully conversant with current strategies for individual client project
  • Utilise all relevant promotional literature as part of the sales process.
  • Provide the Business Manager with accurate and timely weekly/monthly activity data
  • Liaise with all relevant personnel within Ashfield Healthcare Limited and the client company
  • Adhere to all Ashfield Healthcare minimum standards and SOP’s
  • Maintain excellent quality standards for all client programs; adhere to program scripts and guidelines for interactive eDetailing
  • To demonstrate a high degree of knowledge within your specialist therapy area and employ a range of promotional tactics to successfully develop prescribing among the customers you work with
  • To contribute positively to the sales team and broader account team you work within, to build strong business plans and deliver effectively against them
  • To create business plans for defind territory and utilize for highest ROI

Essential Skills

  • Degree level education (or equivalent)
  • ABPI Qualified
  • Ability to plan strategically and logically
  • Knowledge of the drivers surrounding key accounts
  • Demonstration of knowledge and understanding of selected accounts, customer needs and the business implications for the Client
  • Excellent telephone manner, clear communication skills, a real desire and commitment to consistently over achieve any requirements of the role
  • To build rapport quickly and then capitalise upon the forming relationship is an essential requirement for this role, coupled with the desire to deliver on behalf of Ashfield and the Client
  • Experience in a secondary care setting, either field based or previous e-detailing experience preferred
  • Working knowledge of the NHS environment
  • Excellent business planning and account management skills
  • Demonstrated ability to:
    • be self-motivated
    • plan and organise time effectively
    • achieve sales success
  • Evidence of being able to work in a flexible way to manage shifting priorities


Ashfield is a fast-paced place to work where you will be highly valued. We’ll give you all the support, training and encouragement you need to deliver first-class results for our clients. With an international reach and great support, the opportunities here are wide and diverse.

It’s our people that have made us successful, and we are committed to our values.

Quality, Partnership, Ingenuity, Expertise and Energy.

Successful candidates will benefit from a car, laptop, pension, healthcare and an excellent reward and recognition package. Please note that the ability to drive is a requirement of this role.

If you would like to be considered for this exciting opportunity please select "APPLY NOW" below.

Please note if you have not heard from a member of the recruitment department within 7 days your application has been unsuccessful at this stage.

Thank you for your interest

Need More Information?

Please contact Patrick O'Connor for more information about this Hybrid Representative job.

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