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Vaccine Account Executive

United Kingdom: Midlands Ashby De La Zouch – Leicestershire

Ref: UK16010

Company :Sanofi Pasteur
Location : Ashby De La Zouch – Leicestershire
Vacancy Type : Vacancy Management
Position : Vaccine Account Executive
Therapy Area : Vaccines

27/03/2018 14:23:54

Job Description

Ashfield Healthcare are looking for high calibre graduates with an excellent telephone manner, clear communication skills, a real desire and commitment to consistently over achieve. The ability to build rapport quickly with clinicians, then capitalise upon the developing relationship is an essential requirement for this role. This should be coupled with the desire to consistently deliver and exceed target requirements.

You will be providing an exceptional customer service experience by managing inbound and outbound interactions with Sanofi Pasteur’s existing customers and enquiries from third parties. Where appropriate, you will also be promoting their range of licensed products, ultimately increasing product sales through generating sales opportunities, managing outbound call activities to generate sales leads and maximise inbound calls through upselling.

You will be provided with specialist training and support to enable you to grow within this dynamic industry and allow you to enjoy the benefits and rewards of working for a global healthcare services provider. This is very exciting and fulfilling opportunity within the Commercial Contact Centre team, working alongside other telesales teams in our flagship Commercial Contact Centres. This will allow you to develop as an individual and build an amazing career through the Ashfield Healthcare Graduate Career programme.

Key Responsibilities

  • Providing an exceptional customer support service, processing all inbound calls, vaccine orders and proactive promotion of products or services where appropriate
  • Analysing and interpreting customer account data to determine level of customer service, proactively identifying future customer needs and aligning these against potential Sanofi Pasteur offerings
  • Generating sales leads to be followed up by the Contact Centre or Field based sales teams as appropriate
  • Maximising all customer interactions through proactively promoting Sanofi Pasteur products and services to customers to drive increased product sales
  • Proactively servicing all target customers in line with priority listings and business drivers
  • When required to do so, contacting existing and/or potential customers and/or stakeholders to arrange meetings with colleagues
  • When required to do so, contacting existing and/or potential customers and/or stakeholders for the purposes of gathering market, environment and/or customer information

Essential Skills

  • Educated to graduate level (relevant life sciences or business/commercial course)
  • Confident IT user
  • Evidence of good written and spoken English
  • Demonstrable track record in achieving business related targets
  • Positive customer service attitude
  • Experience of dealing with Health Care Professionals is preferable

Background

Ashfield Healthcare is a fast-paced organisation where the people are highly valued. We will give you all the support, training and encouragement you need to deliver first-class results on behalf of our clients. With a global reach, international teams of excellence and a great support network, the opportunities at Ashfield Healthcare are wide, varied and diverse.

It is our people that have made us successful, and we are committed to them and our values;

Quality, Partnership, Ingenuity, Expertise and Energy.

Successful candidates will benefit from a competitive salary, pension, healthcare and an excellent reward and recognition package.


If you would like to be considered for this exciting opportunity please select "APPLY NOW" below.

Please note if you have not heard from a member of the recruitment Department within 7 days your application has been unsuccessful at this stage.


Thank you for your interest in the Ashfield Healthcare Commercial Contact Centre.

Need More Information?

Please contact Komal Sidhu for more information about this Vaccine Account Executive job.

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