Multi-channel Account Manager

United Kingdom: Scotland Scotland

This job is no longer available

Ref: UK15675

Company :Sanofi
Location : Scotland
Vacancy Type : Permanent – Full Time
Position : Multi-Channel Account Manager

03/01/2018 17:28:50

Job Description

Ashfield Healthcare are proud to be working with Sanofi to recruit a Multi-Channel Secondary Care Territory Manager.  This is very exciting and fulfilling opportunity to work, as part of our expanding flagship Contact Centre where the focus will be to deliver high quality multi-channel sales interactions within two specific disease areas.

This position is an innovative and exciting Hybrid role in which you will conduct remote E-details and face to face interactions based on the needs and preferences of customers within your key accounts.

Sanofi is a global healthcare leader focused on patients’ needs engaged in the research, development, manufacturing and marketing of therapeutic solutions focused on patients’ needs. Sanofi has core strengths in diabetes solutions, human vaccines, innovative drugs, consumer healthcare, emerging markets, animal health and Genzyme.

Key Responsibilities

  • Be of high calibre with an excellent telephone manner, clear communication skills, a real desire and commitment to consistently over achieve any requirements of the role.
  • The ability to build rapport quickly and then capitalise upon the forming relationship is an essential requirement for this role, coupled with the desire to deliver on behalf of Sanofi and for Ashfield.
  • Experience in a secondary care setting, either field based or previous e-detailing experience preferred.
  • Preview experience detailing Consultants/Neurologists
  • A confident individual with the ability to convince
  • In-depth knowledge of the key product therapeutic area and ability to use that knowledge effectively in customer interactions.
  • Knowledge of the NHS including the local decisions, impact on Sanofi and changes that affect their customers.
  • Demonstrated ability to:
    • be self-motivated
    • plan and organise time effectively
    • achieve sales success
  • Evidence of use of successful communication skills.
  • Evidence of being able to work in a flexible way to manage shifting priorities

Essential Skills

  • Interactive E-Details and field face to face sales interactions on behalf of our client.
  • Develops advocacy and influence across assigned accounts
  • Deliver high quality calls within two specific disease areas.
  • Make outbound calls to Healthcare Professionals.
  • Deal with all incoming enquiries and questions, ensuring that that these clinicians have the information in order to further grow the sales of the product.
  • Spend time in the field assisting the Sanofi head count Hospital KAMs.
  • Sell Sanofi brands to healthcare professionals across a number of accounts, always representing Sanofi’s high ethical standards.
  • Responsible for selling to prescribers (or prescribing influencers) in hospitals and hospital pharmacies.
  • You will demonstrate a high degree of knowledge within your specialist therapy area and employ a range of promotional tactics to successfully develop prescribing among the customers you work with.
  • You will contribute positively to the sales team and broader account team you work within, to build strong business plans and deliver effectively against them.


Ashfield is a fast-paced place to work where you will be highly valued. We will give you all the support, training and encouragement you need to deliver first-class results for our clients. With an international reach and great support, the opportunities here are wide and diverse.

It is our people that have made us successful, and we are committed to our values.

Quality, Partnership, Ingenuity, Expertise and Energy.

Successful candidates will benefit from a competitive salary, company car, laptop, pension, healthcare and an excellent reward and recognition package. Please note that the ability to drive is a requirement of this role.

If you would like to be considered for this exciting opportunity please select "APPLY NOW" below.

Thank you for your interest in Ashfield and Sanofi.

Need More Information?

Please contact Kathryn Briggs for more information about this Multi-channel Account Manager job.

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